In this regard, we recommend trying to perform the following troubleshooting steps to see if the issue resolves. 1. Go to System Preferences > right click on TrackballWorks > remove and also remove KensingtonWorks software. 2. Open Finder in the computer 3. Click on “Go” in the menu bar on the top 4.
5 - Plug in the hyperpolling dongle into the cable, it should appear on Synapse. 6 - Plus USB receiver into a usb port, you should be able to move the mouse. 7 - In Synapse, go to the Hyperpolling dongle and click "pair". Once you click pair, immediately remove the USB receiver and place mouse near hyper polling dongle and wait 3-5 seconds.
9. Turn off your Logitech Mouse and Turn it Back on. If you’re facing difficulties connecting your Logitech mouse to the Logitech Unifying Receiver on Windows 11/10, a simple troubleshooting step is to turn off your Logitech mouse and then turn it back on. Check if your mouse has an on/off switch, and if it does, use it for this purpose. This happened whether or not the actual mouse was active and connected at the time. I walked over to my infamous parts closet and pulled out a selection of other wireless mice, and tested their dongles in the same USB port one by one. I tried the SteelSeries Rival 3 Wireless, Logitech G305, and Roccat Kone Pro Air. None of them caused

Connect the USB-C connector to the wireless adapter. 3. Connect the USB-A connector to the computer or game console. 4. Flip the mouse to its underside. 5. Move the power switch to the “On” position. A green colored indicator should be visible. Connect the mouse to a PC using the included USB-C to USB-A cable.

I bought a Razer Mamba mouse but it wont work when plugging the USB to the deck only if i connect it directly to the mouse. I want to add that when the mouse is not connected directly to the computer the lights are not working and the buttons are not working either (and the movement itself of course)
Solution. Upgrade the mouse and receiver firmware using the following steps: Go to the following website to download the latest Legion software. Connect the mouse (using wired mode) and receiver to the computer. Complete the mouse and receiver firmware upgrade and pairing with guidance at the bottom of the Legion software home page.
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    • wireless mouse dongle not working